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FAQ

BEDDI

Alarms

I have set the alarm but there is no sound

How do I stop the alarm?

Can BEDDI wake me up if I completely turn off my mobile?

How to adjust the alarm turn off time?

How can I adjust the alarm volume?

How many alarms can be set on BEDDI?

Bluetooth Audio

How do I know the BEDDI Bluetooth Audio is connected?

How to connect the BEDDI Bluetooth Audio?

Connections

After upgrading to iOS10, I cannot connect to BEDDI

I cannot find any BEDDI devices in Bluetooth.

How can I get the Bluetooth password?

Error Logs

I have encountered an error. How do I send Log

Miscellaneous

What are the BEDDI’s physical dimensions?

How do I install BEDDI app for my iPad?

What is the service port?

How can I adjust the brightness of the clock?

How many devices can be supported by the smart buttons?

What is Sleep & Nap mode?

Can my phone fit in BEDDI cradle?

How do I change the temperature scale?

How do I change the clock to 12 hour / 24 hour format?

How to change my Bluetooth name of BEDDI?

Any warranty for WITTI products?

Radio

Can I edit the radio list?

How to turn on radio?

Spotify

I have set Spotify as alarm sound, but BEDDI plays “beep beep” instead

How do I change Spotify login?

My Spotify does not work

Weather & Traffic

I don’t see my weather info (just blank screen)

I set the Weather/Traffic on alarm, but I don’t hear it.

The Weather/Traffic voice is a mixture of English and my phone OS language

NOTTI

Why the light color seems to be wrong?

Why I changed the name of NOTTI/DOTTI but it did not take affect?

Why my notifications cannot be received?

How to find NOTTI/DOTTI on the app?

How can I connect NOTTI/DOTTI with Bluetooth?

How can I function with the music mode?

How can I get the Bluetooth password?

Any warranty for WITTI products?

How to reset NOTTI/DOTTI?

How can I preset my wake up light with NOTTI?

Why my NOTTI/DOTTI not function?

DOTTI

Why there is no reaction when sliding the top sensors?

Why the light color seems to be wrong?

Why I changed the name of NOTTI/DOTTI but it did not take affect?

How to find NOTTI/DOTTI on the app?

Why my notifications cannot be received?

How can I connect NOTTI/DOTTI with Bluetooth?

How can I function with the music mode?

How can I get the Bluetooth password?

Any warranty for WITTI products?

How to reset NOTTI/DOTTI?

Why my NOTTI/DOTTI not function?

I couldn't find the answer here

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